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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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william shen

March 24, 2026

5  out of  5
rating by william shen
"My agent Annie, she is always helpful, every time I have something to call her, she’s always do her best to help. Highly recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lisa Leung’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Arcadia ."
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Mark Chiu

March 24, 2026

5  out of  5
rating by Mark Chiu
"Annie is very helpful, knowledgeable, and friendly! I would highly recommend because she goes above and beyond to help my mom so that it's easier for my mom to understand."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tiffany Lin

March 23, 2026

5  out of  5
rating by Tiffany Lin
"Wonderful! Annie was able to add me on to my partner's insurance and made it such an easy transition. I really appreciated her commitment to getting me the best deal, I recommend going to her if you want understandable and quick answers!"
We responded:
"Tiffany, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Thomas Chow

March 20, 2026

5  out of  5
rating by Thomas Chow
"I have been using State Farm for the past 25 years of service. All my automobile and housing insurance always go through with Lisa Leung. They are one of the most reliable, responsible and very helpful agents. Specially, I would highly recommended Agent Annie Chan to all my friends. She always take good care of us and all my friends. I am very satisfied her hard work. It's not easy to keep the 25 years business with the same insurance company."
We responded:
"Thank you for the fantastic review, Thomas! We are always here to help with your insurance needs here in Arcadia . "
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Mary Lou Eslava - Cajucom

March 12, 2026

5  out of  5
rating by Mary Lou Eslava - Cajucom
"I've been with State Farm since early 90s! Obviously, I've been very satisfied with their excelent customer service. Thanks, Annie!"
We responded:
"Thank you so much for the 5-stars, Mary! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Paul O

March 10, 2026

5  out of  5
rating by Paul O
"I've been with State Farm for over 40 years and in this age of companies opting for AI, I want to say that Annie from Lisa's office provides excellent personal customer care for all of my auto/home insurance needs."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lisa Leung’s Team. "
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Patricia Krinke

March 9, 2026

5  out of  5
rating by Patricia Krinke
"Annie has been my agent now for many years. She has seen me go from a single mom with 3 small children to my children driving and becoming adults. She has provided the BEST service that I have ever had! She is so kind and knowledgeable. She shops for the best price and she takes the time to explain everything. I adore Annie and truly recommend her to anyone who wants kind, personalized service. Thank you Annie for all the years of kindness!"
We responded:
"Thank you so much for the 5-stars, Patricia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lisa Leung’s Team anytime."
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William Snyder

March 7, 2026

5  out of  5
rating by William Snyder
"I have nothing but good things to say about Lisa Leung's State Farm office which I have dealing with for all my home, auto, earthquake and umbrella insurance needs. Her staff, especially Annie Chan, is most attentive, ultra efficient and knowledgeable. I recommend them without reservation."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lisa Leung’s Team! We deeply appreciate your kind words here in Arcadia . "
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Susie Vasna

March 4, 2026

5  out of  5
rating by Susie Vasna
"Annie is awesome! She’s super helpful and really knows her stuff when it comes to managing the accounts. Always quick to answer my questions and makes everything easy to understand. It’s been great working with her. Definitely recommend if you want someone who actually cares."
We responded:
"Thank you for the 5-star review, Susie! Here on State Farm Agent Lisa Leung’s Team, we are proud to serve our community and appreciate your recognition. "
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John Gregg

February 25, 2026

5  out of  5
rating by John Gregg
"I have never had a bad experience at this office. Every representative has been professional and courteous, especially Annie. I feel that I have a great relationship with the staff. I have recommended others to do their insurance needs with them"
We responded:
"Wow, thank you for the 5-star review, John! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Robert

January 30, 2026

5  out of  5
rating by Robert
"I have been a client of Lisa Leung - State Farm for home, rental and auto insurance, for over 20 years and the service has always been fantastic. I've worked with Lisa much in the past, always professional and looking out for my best interest. I've also worked quite a lot with Annie, such a sweet person, and provides the best customer service. I know she does whatever she can to help me, whether it's a change in policy, a silly coverage question, or assistance reissuing a really old uncashed overpayment check. Through the many changes in my life, Lisa and Annie have been there...providing insurance support, with care, understanding and compassion. They are a great team!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Lisa Leung’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Tony Lu

November 14, 2025

5  out of  5
rating by Tony Lu
"I've been with Lisa Leung's office for over 15 years, and they've always taken great care of me. Over seven cars and plenty of policy changes, they've been consistently clear, responsive, and helpful. Insurance can be complicated, so having a team that actually explains things and follows through makes a big difference. Julie Lee has always been especially great to work with."
We responded:
"Thank you so much for your kind words and for being a loyal client for over 15 years! We truly appreciate your trust through all your vehicles and policy changes. Thanks again for taking the time to share your experience. We look forward to continuing to serve you for many years to come!"
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T Tang

July 1, 2025

5  out of  5
rating by T Tang
"Annie Chan in Lisa Leung's State Farm Office is the most helpful agent I ran into , she spend time and helped me with my auto and house insurance with patience and everything came out perfectly , thank you very much Annie , keep it up . 👍 Tak"
We responded:
"Hello Tak, we appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any further assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anthony Mendoza

October 3, 2024

5  out of  5
rating by Anthony Mendoza
"When I've needed to file a claim, the process has been smooth and efficient. Their rates are competitive, and I've always felt confident in the coverage they provide. I highly recommend Lisa to anyone looking for reliable and affordable insurance."
We responded:
"Hi Anthony, thank you for taking the time to share your experience with us! As a valued customer, we are thrilled to know that you had a pleasant claim experience. We take pride in providing our customers with the best. "
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Ingrid Fan

September 12, 2024

5  out of  5
rating by Ingrid Fan
"My whole family has been with Lisa Leung Insurance Agent for over two decades. Annie is my contact person in Lisa Leung office. She is always very helpful and very patient. She always returns calls, and I can always count on her when I needed help. Helping her clients is her passion. She has great devotion."
We responded:
"Thank you for your wonderful review, Ingrid! We're so glad to have the opportunity to serve you and your family through the years. If you ever need anything, please do not hesitate to reach out! My office will always be here for you."
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Bill Cho

September 6, 2024

5  out of  5
rating by Bill Cho
"Outstanding service from Lisa Leung office. Especially appreciate the support from Julie. She is professional and knowledgable, always has patience while discussing all plans and provides the most detailed explanation to all raised questions about insurance. Definitely recommend it"
We responded:
"Hi Bill, we count ourselves lucky for customers like you! Thank you so much for taking the time to leave our office a great review. Your recommendation means a lot to us. If you need any assistance in the future, please do not hesitate to reach out, we're here to help!"
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Joshua Chen

August 30, 2024

5  out of  5
rating by Joshua Chen
"This is a very personal insurance office. I’ve been working with Annie for over 10 years now and she is always there to help planing and get the best pricing for my family. Annie is also very patience with incredible experience. Highly recommend giving her a call!"
We responded:
"Hi Joshua, thank you for taking the time to leave us a review. We appreciate your business and support all these years. If you ever need anything, please do not hesitate to reach out! We are here for you."
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Tom Tang

August 19, 2024

5  out of  5
rating by Tom Tang
"State Farm has been serving our family for 25years. It take care us without any issues. Agent Annie Chan is nice and responsive. Thank you for your service 🙏 ❤️"
We responded:
"Hello Tom, thank you so much for your review. We always aim to deliver a great experience and appreciate your loyalty to State Farm all these years. Your support means the world to us, and we'll continue to serve you and your family!"
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Wen-Chi Yeh

August 6, 2024

5  out of  5
rating by Wen-Chi Yeh
"The agent is helpful!"
We responded:
"Hi Wen-Chi, thank you for your positive rating! We appreciate you being a customer and sharing your rating with us and the community. "
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k.

August 2, 2024

5  out of  5
rating by k.
"Over decades I have been a proud customer to receive automotive insurance and additional policies with State Farm. It is my utmost pleasure to share the outstanding hard work and assistance with kind care and very intellectually inclined knowledge specifically by employee, Annie Chan. I am very thankful for her. This State Farm will provide you with GREAT service."
We responded:
"Hi K, your review means so much to us! Thank you for being a valued customer and for your business after all these years. We're happy that you're happy and will continue to provide you with great service."
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Raphael Lei

August 2, 2024

5  out of  5
rating by Raphael Lei
"I've been a client of Lisa Leung Insurance Agency for over two decades, and it's been a remarkable journey with them. Our agent, Annie, has played a pivotal role in managing our various insurance policies. Her dedication and effort to secure the best discounts for us have been truly helpful in the face of rising costs. The level of service we've received is outstanding. Annie and her team are always eager to assist, making the entire process seamless and efficient. Their expertise in the field is evident, and their friendly approach makes every interaction a pleasant experience. I highly recommend Lisa Leung Insurance Agency for their exceptional service and the personal attention they provide. It's reassuring to know that our insurance needs are in such capable hands."
We responded:
"Hi Raphael, thank you so much for taking the time to leave us a positive review. Your opinion is greatly valued, and it helps us maintain an excellent standard of service to our customers. We appreciate your business and loyalty all these years and will continue to be here for you through the years!"
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Min tzu Chung

July 31, 2024

5  out of  5
rating by Min tzu Chung
"I love this company. My agent was annie she very nice and also very helpful. She alway will help find out good plan for me. My whole family all buy home insurance and car insurance from her. She always taking care for us. I always recommend her to my friend. My friend they also very like her. They all feel very helpful. I highly recommend her. You guys must go find annie. She so nice!!!!!!!!"
We responded:
"Hello Min tzu, we are incredibly grateful that you took the time to leave us a review. We really appreciate you being a customer and helping to share the word about us. We will share this with the team to let them know to keep up the amazing work. We’re here for you anytime!"
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Shun

July 29, 2024

5  out of  5
rating by Shun
"Julie is very helpful!"
We responded:
"Hello Shun, thank you so much for your positive rating! We appreciate your business and are glad that customers like you are having a great experience."
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Lisa Keim

July 29, 2024

5  out of  5
rating by Lisa Keim
"Annie is such a delight to work with! She became my agent on my auto insurance when I moved from Pennsylvania to California, and she made that transition so much simpler than I thought it would be. Since then, she has continued to be proactive and helpful, and I know I can always get in touch with her if I need anything. Would highly recommend working with her!"
We responded:
"Hi Lisa, thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with our office. Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. If there's anything we can help with, please don't hesitate to let us know!"
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megan guevarra

July 24, 2024

5  out of  5
rating by megan guevarra
"Annie is great! I’ve had insurance with her for many years and she’s very friendly, helpful and easy to work with!"
We responded:
"Hi Megan, thank you for taking the time to provide your review. We are thrilled to hear your feedback and look forward to serving you for many years to come!"